Frequently asked questions
Explore this section to find answers to your questions. If you can't find the answer to your question here, please don't hesitate to contact us directly. Our customer service team will be happy to help.
What payment methods do you accept?
We accept payment by bancontact, credit card (Visa, Mastercard, American Express), PayPal, Apple Pay & Google Pay.
What are the delivery times?
Delivery times vary depending on your location. In general, orders are processed and shipped within 1-3 business days. Standard delivery times are 5 to 7 working days
What is your return policy?
We offer a 100% satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it within 14 days of receipt for a full refund or exchange.
Do you offer customization options?
Yes, we offer personalization services for many pieces of jewelry. You'll find all our jewelry in the different collections available.
How can I contact your customer service team?
You can contact us via our online contact form, by e-mail at sales@tara-jwls.com or by WhatsApp at 0471/34.62.08. Our team is available to answer all your questions every day of the week.
